Privacy Policy

1. Who We Are

Slintel is an AI-powered business automation company incorporated in Dubai, United Arab Emirates. We provide AI automation systems, workflow optimization, and digital solutions to organizations globally. Our team operates across multiple countries, including Lebanon, the United Kingdom, and France.

2. What Personal Data We Collect

We collect personal data only when you voluntarily provide it to us. The data collected through our website contact form includes:

• Full name
• Company name
• Email address
• Phone number
• Industry sector
• The content of your message or inquiry

We do not collect sensitive personal data (such as health information, financial data, racial or ethnic origin, or political opinions). We do not collect data from children under the age of 16.

3. How We Use Your Personal Data

We process your personal data for the following purposes:

• To respond to your inquiry or request for information
• To provide you with information about our services
• To assess the suitability of a potential business engagement
• To maintain records of our client and prospect communications
• To improve our website and services

We do not use your personal data for automated decision-making or profiling. We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

For individuals located in the European Economic Area (EEA) or the United Kingdom, we rely on the following legal bases under the GDPR and UK GDPR:

• Legitimate Interests (Article 6(1)(f) GDPR): We process your contact data to respond to business inquiries and manage our client relationships. This processing is necessary for our legitimate business interests and does not override your fundamental rights.
• Consent (Article 6(1)(a) GDPR): Where you have ticked the consent checkbox on our contact form, you consent to us processing your data for the purpose of contacting you about our services.
• Pre-contractual measures (Article 6(1)(b) GDPR): Where your inquiry relates to entering into a contract with us, we process your data to take steps at your request prior to entering into that contract.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Inquiry data: retained for up to 24 months from the date of last contact
• Client data: retained for the duration of the business relationship and for up to 5 years thereafter, in accordance with applicable legal and accounting obligations
• Data that is no longer required will be securely deleted or anonymized

6. Who We Share Your Data With

We may share your personal data with the following categories of recipients, strictly for the purposes described in this Policy:

• Internal team members: employees and contractors of Slintel who need access to process your inquiry
• Technology service providers: cloud hosting, CRM platforms, and communication tools used to operate our business (e.g., email providers, website hosting services)
• Professional advisors: legal or financial advisors where required

All third-party service providers are required to process your data in accordance with applicable data protection laws and are bound by appropriate data processing agreements where required.

We do not transfer your personal data to countries outside the EEA, UK, or UAE without ensuring that appropriate safeguards are in place (such as Standard Contractual Clauses or adequacy decisions).

7. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete data.
• Right to Erasure: You may request that we delete your personal data, subject to certain legal obligations.
• Right to Restriction: You may request that we restrict the processing of your data in certain circumstances.
• Right to Object: You may object to our processing of your data based on legitimate interests.
• Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at contact@slintel.ai. We will respond to your request within 30 days.

If you are located in the EEA, you also have the right to lodge a complaint with your local supervisory authority. If you are located in the UK, you may contact the Information Commissioner's Office (ICO). If you are in the UAE, you may contact the relevant UAE data protection authority.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device when you visit a website.

We may use the following types of cookies:

• Essential cookies: necessary for the website to function correctly
• Analytics cookies: used to understand how visitors interact with our website (e.g., Google Analytics or equivalent)

You may disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain parts of our website.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These include:

• Secure encrypted communications (HTTPS)
• Access controls limiting data access to authorized personnel only
• Regular review of our data handling practices

While we take reasonable precautions, no method of transmission over the internet is 100% secure. In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant authorities and affected individuals in accordance with applicable law.

10. International Data Transfers

Slintel is incorporated in Dubai and operates with a globally distributed team. Your personal data may be processed in countries outside your country of residence, including the UAE, Lebanon, the United Kingdom, and France.

Where personal data of EEA or UK residents is transferred outside of those territories, we ensure that appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions where applicable
• Other lawful transfer mechanisms as permitted under GDPR

11. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices of external websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the "Last Updated" date at the top of this document. We encourage you to review this Policy periodically.

Material changes will be communicated via a notice on our website or by email where we hold your contact details.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us: